|When & how |
Plans & costs
|When you need to connect your electricity |
It is always best to give your electricity retailer plenty of time to turn the power on at your new property. If you leave it too late you will incur additional fees and charges.
If it does slip your mind, then in most cases you can still get your power turned on (without additional charges) if you submit your request to connectnow before 11 a.m. on the (business day) before you move in. If you are in this situation and require an urgent next day connection - please call us as soon as possible on 1300 554 323.
If your property is a new home, the electricity can take up to 20 days to get connected so make sure you check with your builder that the electricity meter is installed or will be installed by the time you move in.
Note: most Australian electricity retailers do not operate on weekends and fees from electricity retailers may apply for same day connection requests.How to connect your electricity
You can either spend your time trying to find a reputable provider, calling around, and waiting on hold, or connectnow can take the leg work out by connecting your electricity on your behalf. We're a free service, we provide you with a choice of providers (where possible) and we can arrange other services for you at the same time.
All you need to do is:
- Enter your postcode into our online moving home tool. We will provide you with several of the main electricity provider(s) in your area.
- You can choose the supplier and plan that you like.
- Provide us your details and we will arrange the connection for you.
We are used to dealing with many of the major Australian electricity suppliers and will ensure that your power gets connected by the time you move in!The connections process - how it works
Firstly we check when you need your electricity connected. Connections typically occur on a weekday as electricity distribution companies who are responsible for turning on the power may charge additional fees on weekends.
Then we make sure we have all the necessary details for your new home such as your new street address, and the location of your electricity meter. Occasionally we might ask you for your NMI which is a unique number written on the electricity meter at your new property.
We then organise your connection with your chosen electricity provider.